Customer Acquisition and Retention : The Key to Sustained Success - Cydcor

The idea of online marketing has been turned on its head due to the spread of social media and the internet. Customers today don't just walk into a store or go online to buy something. Now, making a purchase or placing an order for a service requires multiple layers of thought and decision-making. Marketers are now using technology to gain insight into the thoughts of potential customers and determine what factors influence them to make a particular purchase over another. For online marketers, marketing automation tools make customer acquisition and retention relatively simple. Since this is the only way for any business to move forward, every company constantly makes plans to acquire new customers and maintain existing ones. Adding new customers to your database is not beneficial, while existing customers move on to your rivals. It is an indication that your marketing strategy is flawed. Marketers now have access to cutting-edge technologies that make it possible to m...